Terms and Conditions
Ordering Online
We offer an online store on the pointsails.com website for our US customers as a convenient way to order sails. If you do not want to order online or are an international customer you may call us and place your order over the phone.
Lead Times
Most of our sails are custom built to order and the lead times vary though out the year. Fall and Winter orders can a expect 3-4 week lead time. Spring orders may exceed 6 weeks.
Shipping
We ship domestically with UPS, FedEx and the US Postal Service. Shipping is an added cost to the order and we will not charge more than what you have paid. International shipping will be estimated when you place your order with the actual price charged the day we ship.
Returns
If you order a custom sail all sales is final. If Point Sails is at fault we will either replace or repair. The list below will determine which remedy we use.
Sail Warranty
Point Sails will warranty all Dacron sails for three years against material defects and two years for laminate sails. We will not warranty any sail that is UV damaged.
Point Sails will warranty against workmanship for five years.
This warranty applies only to sails used in non-commercial applications.
Sail Repair
Point Sails will offer our repair services for any sail we sell at a discounted rate of $40 per hour. The customer is responsible for shipping the sail in both directions.
Satisfaction
If you are not satified please give us a call. We strive to take care of our customers.
Privacy
We do not sell or distribute any of the information we collect from you.
We offer an online store on the pointsails.com website for our US customers as a convenient way to order sails. If you do not want to order online or are an international customer you may call us and place your order over the phone.
Lead Times
Most of our sails are custom built to order and the lead times vary though out the year. Fall and Winter orders can a expect 3-4 week lead time. Spring orders may exceed 6 weeks.
Shipping
We ship domestically with UPS, FedEx and the US Postal Service. Shipping is an added cost to the order and we will not charge more than what you have paid. International shipping will be estimated when you place your order with the actual price charged the day we ship.
Returns
If you order a custom sail all sales is final. If Point Sails is at fault we will either replace or repair. The list below will determine which remedy we use.
Sail Warranty
Point Sails will warranty all Dacron sails for three years against material defects and two years for laminate sails. We will not warranty any sail that is UV damaged.
Point Sails will warranty against workmanship for five years.
This warranty applies only to sails used in non-commercial applications.
Sail Repair
Point Sails will offer our repair services for any sail we sell at a discounted rate of $40 per hour. The customer is responsible for shipping the sail in both directions.
Satisfaction
If you are not satified please give us a call. We strive to take care of our customers.
Privacy
We do not sell or distribute any of the information we collect from you.