Production times vary during different times of the year. The spring and early summer is the busiest time of the year for every sailmaker. The fall and winter are the slowest. In most cases lead times are about 4 weeks for most custom sails.
Growing a production sailmaking business became very difficult during and after the Great Recession. In 2008 the Point Sails production loft was closed down in San Diego and the big boat sail production was moved to the offshore production lofts in China, Sri Lanka and the Philippines with Chip building the small sails in-house. As the economy started to improve and the quantity of orders increased so did the need to move more and more of the sails offshore.
With decades of experience Chip has been able to add value to the offshore production with every sail imported. As the first sails were brought in detailed notes were taken and passed on to the builders for improvements in future sails. As Chip states, "A rising tide lifts all boats".
Every sail we sell is inspected prior to delivery.
We have the facility, tools and knowledge to fix anything. Unlike the other online sail retailers we are sailmakers.
All Point Sails products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a product ever fails due to a manufacturing defect, we will repair the product, without charge, or replace it, at our discretion. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use. Damage not covered under warranty will be repaired for a reasonable rate and a fee will be charged for return shipping.